Out-of-State Registration Specialist

US Diversity Job Search; Augusta (ME); On-site; USD 25,000 - 35,000; Full time

Benefits offered by this job

Health Insurance

Dental Insurance

Retirement Plan

Gym Membership Reimbursement

Paid Holidays

Job summary

US Diversity Job Search seeks an Out of State Registration Processing Associate in Augusta, ME. You will handle mail, email, and phone inquiries, review and process registration documents, and reconcile revenue, while maintaining accuracy and compliance with Title 29-A rules.

The role requires attention to detail and strong communication with a customer-focused mindset. Join a twelve-member team in the Vehicle Services division of the Secretary of State, with a Monday–Friday schedule, solid

Qualifications

• Customer service excellence in fast-paced, diverse public settings.

Responsibilities

• Receive and review mail and email from customers and respond to inquiries.
• Respond to inquiries via written, telephone, and in-person interactions and reconcile revenue.
• Verify, enter and update computer records and address data quality issues.
• Assist with calls for the Registration Department, review documents, create reports and certify records.
• Maintain professionalism and adapt to changing processes and priorities.

Skills

Customer Service

High Volume Readiness

Team Collaboration

Adaptability

Attention to Detail

Clear Communication

Problem-Solving

Professionalism

Emotional Intelligence

Conflict Resolution

Time Management

Tools

MS Office Suite

MS Word

MS Excel

MS Outlook

MS PowerPoint

Job description

US Diversity Job Search seeks an Out of State Registration Processing Associate in Augusta, ME. You will handle mail, email, and phone inquiries, review and process registration documents, and reconcile revenue, while maintaining accuracy and compliance with Title 29-A rules.

The role requires attention to detail and strong communication with a customer-focused mindset. Join a twelve-member team in the Vehicle Services division of the Secretary of State, with a Monday–Friday schedule, solid