OTB Operations Lead

Presque Isle Downs, Inc.; Kenner (LA); On-site; USD 17,047 - 24,280; Full time

Job summary

Presque Isle Downs, Inc. in Kenner, Louisiana, is looking for a supervisory role responsible for overseeing operations at the Off-Track Betting facility. You will handle customer relations, supervise staff, and ensure compliance with operational procedures.

The ideal candidate will have 1-3 years of experience, be at least 21 years old, and must be able to obtain a Racing License. This position involves the ability to carry out essential functions including staff training and equipment management.

Qualifications

• Must be able to obtain a 3610 and Racing License from Louisiana Racing Commission.
• Ability to read, analyze and interpret common documentation.
• Knowledge of principles for providing excellent customer service.

Responsibilities

• Handles all aspects of customer relations.
• Directs, schedules and supervises all hourly staff.
• Ensures equipment within the facility is in working order.

Skills

Customer relationship management

Staff supervision

Problem-solving

Mathematical computations

Education

1-3 years of experience

Job description

Presque Isle Downs, Inc. in Kenner, Louisiana, is looking for a supervisory role responsible for overseeing operations at the Off-Track Betting facility. You will handle customer relations, supervise staff, and ensure compliance with operational procedures.

The ideal candidate will have 1-3 years of experience, be at least 21 years old, and must be able to obtain a Racing License. This position involves the ability to carry out essential functions including staff training and equipment management.