OS&D Freight Coordinator

Estes Express Lines; Dallas (TX); Sur place; USD 28 000 - 42 000; Plein temps

Résumé du poste

Estes Express Lines is seeking a detail-oriented Shipping Clerk to manage a high-volume phone line, track OS&D paperwork, and coordinate freight delivery with customers. You will prepare bills, maintain records, and communicate with multiple departments to resolve issues.

The role requires strong clerical skills, MS Word/Excel proficiency, and the ability to work under tight deadlines in a fast-paced environment. Candidates must be authorized to work in the United States.

Qualifications

• High School Diploma or GED or equivalent background.
• Billing, collections, tracing & OS&D experience preferred.
• Proficient in MS Word and Excel.
• AS400 experience strongly preferred.
• Strong customer service and clerical skills.
• Authorized to work in the United States.

Responsabilités

• Answer telephones with a high call volume and direct calls accurately.
• Maintain freight bill records and reconcile with bills of lading; note discrepancies.
• Prepare OS&D paperwork and repackaging of freight.
• Report OS&D issues to Service Center management daily/weekly.
• Coordinate delivery times with customers and drivers.
• Respond to customer inquiries about bill of lading and provide proof of delivery.

Connaissances

Customer service

Verbal & written communication

Multitasking

Attention to detail

MS Word & Excel

Formation

High School Diploma or GED

Outils

AS400

MS Word

Excel

Description du poste

Estes Express Lines is seeking a detail-oriented Shipping Clerk to manage a high-volume phone line, track OS&D paperwork, and coordinate freight delivery with customers. You will prepare bills, maintain records, and communicate with multiple departments to resolve issues.

The role requires strong clerical skills, MS Word/Excel proficiency, and the ability to work under tight deadlines in a fast-paced environment. Candidates must be authorized to work in the United States.