OS&D Freight & Billing Specialist

Estes-Express-Lines; Greenwood (IN); On-site; USD 36,000 - 48,000; Full time

Job summary

Estes-Express-Lines in Greenwood, IN seeks a detail‑oriented clerical professional to support billing, OS&D tracing, and customer service. You will manage high-volume calls, verify bills of lading, and prepare essential freight paperwork. A strong eye for accuracy and organizational skills are essential for success.

Responsibilities include coordinating delivery times, handling documentation, and maintaining a clean OS&D area while providing reliable customer support and timely issue resolution.

Qualifications

• Billing, collections, tracing & OS&D experience preferred.
• Proficient in MS Word and Excel.
• AS400 experience strongly preferred.

Responsibilities

• Answer heavy call-volume inquiries and direct calls accurately.
• Maintain records of items received/shipped and verify against bills of lading.
• Prepare OS&D paperwork and repackaging for freight.
• Maintain OS&D area and report freight issues to management.
• Coordinate delivery times with customers and carriers.
• Respond to customer inquiries about bills of lading and proof of delivery.

Skills

Customer service

Clerical skills

Verbal and written communication

Time management under tight deadlines

Education

High School Diploma or GED

Tools

MS Word

Excel

AS400

Job description

Estes-Express-Lines in Greenwood, IN seeks a detail‑oriented clerical professional to support billing, OS&D tracing, and customer service. You will manage high-volume calls, verify bills of lading, and prepare essential freight paperwork. A strong eye for accuracy and organizational skills are essential for success.

Responsibilities include coordinating delivery times, handling documentation, and maintaining a clean OS&D area while providing reliable customer support and timely issue resolution.