Orthopedics Surgical Scheduler & Patient Access

Vitruvian Health; Cleveland (TN); On-site; USD 42,000 - 56,000; Full time

Job summary

Vitruvian Health is seeking a patient access/billing representative who verifies demographics, discusses estimated costs, and assists with scheduling and front desk duties. The role focuses on delivering excellent customer service and guiding patients through financial responsibilities before procedures.

The position involves coordinating prior authorizations and ensuring HIPAA compliance while supporting clinic operations during high-volume periods.

Qualifications

• Must have a high school diploma; college coursework preferred.
• Knowledge of CPT-4 and ICD-10 in medical billing.
• Experience in health care billing or hospital registration preferred.
• Strong communication with internal and external customers.

Responsibilities

• Verify demographic and financial information under supervision.
• Explain estimated out-of-pocket costs and payment options.
• Provide patient service excellence to set expectations.
• Assist with front desk tasks and scheduling as needed.
• Obtain prior authorizations and document in patient record.
• Support clinic operations during high-volume periods.

Skills

Communication skills

Medical terminology

Payer terminology

CPT/ICD-10 knowledge

Outlook

Word

Excel

Education

High school diploma

College coursework preferred

Job description

Vitruvian Health is seeking a patient access/billing representative who verifies demographics, discusses estimated costs, and assists with scheduling and front desk duties. The role focuses on delivering excellent customer service and guiding patients through financial responsibilities before procedures.

The position involves coordinating prior authorizations and ensuring HIPAA compliance while supporting clinic operations during high-volume periods.