Scheduling Specialist - Orthopedics Clinic

Vitruvian Health; Cleveland (TN); On-site; USD 32,000 - 45,000; Full time

Job summary

Vitruvian Health in the Tennessee/Cleveland area is seeking a patient pre-registration role focused on outpatient scheduling. You will enter patient information into scheduling systems with accuracy and professionalism, supporting a smooth patient workflow.

The position emphasizes organizational skills, attention to detail, and strong customer service, with experience in medical terminology and hospital settings preferred. This full-time role offers stability and growth opportunities.

Qualifications

• High school diploma or GED preferred.
• One or two years of college preferred.
• Hospital or similar medical facility experience strongly preferred.
• Knowledge of Medical Terminology preferred.

Responsibilities

• Observe professional ethics in maintaining confidential information concerning patients and their families.
• Must follow and enforce accepted safety practices for patients and hospital.
• Participate in Performance Improvement activities.
• Communicate in an acceptable, easily understood manner.
• Responsible for scheduling of patients for outpatient procedures.
• Responsible for pre-keying patient accounts to create account numbers.
• Provide accurate scheduling of patients in accordance with the department scheduling guidelines.

Skills

Organizational skills

Time management

Customer service

Interpersonal skills

Microsoft Outlook

Excel

Scheduling software

Record keeping

Attention to detail

Confidential information handling

Education

HS diploma or GED

Tools

Scheduling software

Job description

Who We Are

At Vitruvian Health, we serve with compassion. As the leading healthcare system for northwest Georgia and southeast Tennessee, we are committed not only to strengthening the health of our communities, but also to supporting the growth, success, and well‑being of every team member.

Our Legacy

Formerly Hamilton Health Care System, Vitruvian Health is built on a legacy of trust, innovation, and exceptional care. With more than 80 access points across the region—including Hamilton Medical Center and Bradley Medical Center—you’ll have the opportunity to be part of something bigger: a connected, mission‑driven team making a difference every day.

Our Values

Our core values—Professionalism, Respect, Integrity, Diversity, and Excellence (PRIDE)—guide every interaction and decision. We believe in empowering our people, celebrating what makes us unique, and delivering care that reflects the heart of our mission.

Your Career With Us

Join us and build a meaningful career where you’re valued, inspired, and supported to make a real impact.

Excellence. Every person. Every time.

POSITION PURPOSE

Primary function is to accurately schedule patients for outpatient procedures. Pre-register patients by entering information into computer accurately and in a professional and courteous manner.

POSITION QUALIFICATIONS

Education: High school graduate or GED preferred. One or two years of college preferred.

Experience: Hospital or similar medical facility experience strongly preferred. Knowledge of Medical Terminology preferred.

Licenses/Certificates: none required

Skills: Strong organizational and time-management skills; Ability to coordinate and maintain complex schedules with a high degree of accuracy; Excellent customer service, written communication, and interpersonal skills; Proficiency in Microsoft Outlook, Excel, and scheduling software; Ability to prioritize multiple tasks and meet deadlines in a fast-paced environment; Strong problem-solving and conflict-resolution abilities; Attention to detail and commitment to maintaining accurate records; Ability to handle confidential information with discretion.

General Responsibilities:

• Observe professional ethics in maintaining confidential information acquired concerning the personal, financial, medical or employment status or patients of Bradley Medical Center and their families.
• Must follow and enforce accepted safety practices for patients and hospital.
• Participate in Performance Improvement activities.
• Communicate in an acceptable, easily understood manner.
• Responsible for scheduling of patients for outpatient procedures.
• Responsible for pre-keying patient accounts to create account number.
• Provide accurate scheduling of patients in accordance with the department scheduling guidelines.