Surgical Scheduling & Financial Clearance Specialist

Vitruvian-Health; Cleveland (TN); On-site; USD 32,000 - 46,000; Full time

Job summary

Vitruvian Health in Cleveland, TN seeks a Front Office Representative to verify patient demographics, schedule appointments, and assist with registration and check-in. You will help patients understand financial responsibilities and collect information for prior authorizations.

The role requires strong communication, familiarity with CPT-4/ICD-10 concepts, and proficiency in Outlook, Word, and Excel; prior hospital billing or medical office experience is preferred, with HIPAA compliance

Qualifications

• Completion of a high school diploma required; college level courses preferred.
• Experience in meeting and communicating with the public is preferred.
• 1–2 years in a hospital billing office or medical office setting preferred.
• Strong oral and written communication skills and knowledge of medical terminology.

Responsibilities

• Verify demographic and financial information and explain estimated out-of-pocket costs.
• Schedule appointments, handle check-in/check-out, and assist with registration.
• Obtain prior authorizations from payers and review chart documentation for policy guidelines.
• Ensure HIPAA compliance and provide front office coverage as needed.

Skills

Communication skills

Customer service

Medical terminology

CPT-4 / ICD-10 understanding

Education

High school diploma

College coursework preferred

Tools

Microsoft Outlook

Microsoft Word

Microsoft Excel

Job description

Vitruvian Health in Cleveland, TN seeks a Front Office Representative to verify patient demographics, schedule appointments, and assist with registration and check-in. You will help patients understand financial responsibilities and collect information for prior authorizations.

The role requires strong communication, familiarity with CPT-4/ICD-10 concepts, and proficiency in Outlook, Word, and Excel; prior hospital billing or medical office experience is preferred, with HIPAA compliance