Medical Front Desk Specialist — Growth & Stability

Florida Orthopaedic Institute; Rio Vista (FL); On-site; USD 20,000 - 29,000; Full time

Benefits offered by this job

Career growth opportunities

Job security and stability

Balanced work life

Job summary

Florida Orthopaedic Institute in Saint Petersburg, FL, seeks a Front Desk Representative to manage patient check-in/out, collect payments, and schedule follow-ups. This on-site role requires a professional approach to patient services and accurate handling of insurance and billing tasks.

We offer a full-time position with opportunities for growth, stability, and a supportive team environment. Experience in a medical setting and strong communication are essential to provide world-class patient

Qualifications

• High School Diploma.
• 2 years experience in a medical environment.

Responsibilities

• Ensure front desk area is prepared for patient check-in and check-out.
• Greet patients professionally and guide them through intake and appointments.
• Verify insurance information and collect co-pays, deductibles, and balances.
• Retrieve and scan insurance cards and documents into the Athena system.
• Assist patients with intake tablets and ensure required information is completed.
• Schedule follow-up appointments and diagnostic tests as needed.
• Process end-of-day cash batches and close daily accounting.
• Maintain patient privacy and handle requests with courtesy.

Skills

Customer service

Communication

Attention to detail

Medical office experience

Education

High School Diploma

Tools

Athena

Medview PACS

Job description

Florida Orthopaedic Institute in Saint Petersburg, FL, seeks a Front Desk Representative to manage patient check-in/out, collect payments, and schedule follow-ups. This on-site role requires a professional approach to patient services and accurate handling of insurance and billing tasks.

We offer a full-time position with opportunities for growth, stability, and a supportive team environment. Experience in a medical setting and strong communication are essential to provide world-class patient