Orthopedic Front Desk Coordinator

Synergy Orthopedic Specialists Inc; San Diego (CA); On-site; USD 38,000 - 46,000; Full time

Job summary

Synergy Orthopedic Specialists Inc in San Diego is seeking a detail-oriented Front Desk Representative to greet patients, answer phones, schedule appointments, and coordinate care with physicians and staff. The ideal candidate has at least 2 years in hospitality or customer service, basic knowledge of anatomy, and prefers bilingual English/Spanish.

Medical office experience is a plus; familiarity with insurance eligibility and authorizations is valued.

Qualifications

• Minimum of a High School Diploma or GED equivalent.
• Basic knowledge of human anatomy and the musculoskeletal system.
• Minimum 2 years in hospitality, sales, customer service, or related work.
• Experience in a medical office preferred.
• Bilingual Spanish-English skills preferred.

Responsibilities

• Greet patients in an engaging manner.
• Answer phones effectively.
• Schedule new and follow-up appointments.
• Check insurance eligibility and discuss the cost of service.
• Obtain insurance authorizations as required.
• Coordinate appropriate patient care.
• Communicate effectively with the physicians and staff.
• Data entry and cash/co-pay collections.
• Appointment reminders and Medical Records management.
• Other duties as assigned.

Skills

Greet patients

Phone etiquette

Scheduling appointments

Insurance eligibility

Authorization obtaining

Communication skills

Cash/Co-pay collections

Data entry

Medical records handling

Customer service

Bilingual English/Spanish

Education

High School Diploma or GED

Job description

Synergy Orthopedic Specialists Inc in San Diego is seeking a detail-oriented Front Desk Representative to greet patients, answer phones, schedule appointments, and coordinate care with physicians and staff. The ideal candidate has at least 2 years in hospitality or customer service, basic knowledge of anatomy, and prefers bilingual English/Spanish.

Medical office experience is a plus; familiarity with insurance eligibility and authorizations is valued.