Orthopaedics Practice Assistant II - Patient Care & Admin

Partner's Healthcare; Boston (MA); On-site; USD 24,000 - 34,000; Part time

Job summary

Mass General Brigham is seeking a Per Diem Administrative Assistant for an ambulatory practice at 60 Fenwood Road. You will handle patient check-in/out, scheduling, and deliver outstanding customer service in a fast-paced environment.

The ideal candidate has 2–3 years of office experience, strong communication, and proficiency with Office Suite. The schedule is Wednesdays and Thursdays with flexibility for additional days as needed.

Qualifications

• High School Diploma or equivalent is required.
• Office experience of 2–3 years required.
• Proficiency with Office Suite and scheduling tasks is expected.
• Strong written and verbal communication skills.

Responsibilities

• Check patients in and out for ambulatory visits.
• Schedule and manage patient appointments.
• Greet patients and provide courteous service.
• Answer phones, handle routine inquiries, and route calls.
• Process patient billing forms and scan documents to records.
• Request patient records and lab results as needed.
• Open, sort, and distribute unit mail or faxes.
• Assist with co-pay collection and payment processing.
• Support scheduling, registration, and billing systems as needed.
• Provide training and guidance to others on these tasks.

Skills

Office Suite

Excellent communication

Time management

Customer service

Phone handling

Education

High School Diploma

Job description

Mass General Brigham is seeking a Per Diem Administrative Assistant for an ambulatory practice at 60 Fenwood Road. You will handle patient check-in/out, scheduling, and deliver outstanding customer service in a fast-paced environment.

The ideal candidate has 2–3 years of office experience, strong communication, and proficiency with Office Suite. The schedule is Wednesdays and Thursdays with flexibility for additional days as needed.