Orthodontic Scheduling Specialist — Patient Experience

Socket.dev; Maple Grove (MN); On-site; USD 32,000 - 37,000; Full time

Benefits offered by this job

Health insurance

Paid time off (PTO)

Company-paid STD/LTD

401(k) with up to 4% company match

Job summary

Southern Orthodontic Partners in Maple Grove, MN seeks an experienced Orthodontic Scheduling Coordinator/Front Desk to manage patient check-ins, scheduling, and daily workflows. The role focuses on delivering a compassionate patient experience in a fast-paced orthodontic environment.

The successful candidate will handle payments, insurance verification, and coordination between patients, clinicians, and staff, with opportunities for growth in a team-oriented practice.

Qualifications

• 1–2 years of dental/orthodontic front office experience preferred
• Familiarity with dental software (Dentrix/Eaglesoft/Open Dental)
• Experience with insurance verification, patient scheduling, and office workflows

Responsibilities

• Greet and check in orthodontic patients with a friendly, professional attitude
• Answer calls and assist patients with scheduling and questions
• Maintain an efficient provider schedule and reduce gaps
• Process patient payments and assist with insurance verification
• Coordinate communication between patients, doctor, and clinical team

Skills

Dental front desk

Dental software familiarity

Appointment scheduling

Tools

Dentrix

Eaglesoft

Open Dental

Job description

Southern Orthodontic Partners in Maple Grove, MN seeks an experienced Orthodontic Scheduling Coordinator/Front Desk to manage patient check-ins, scheduling, and daily workflows. The role focuses on delivering a compassionate patient experience in a fast-paced orthodontic environment.

The successful candidate will handle payments, insurance verification, and coordination between patients, clinicians, and staff, with opportunities for growth in a team-oriented practice.