Patient Experience Scheduler

Southern Orthodontic Partners; Duncanville (TX); On-site; USD 34,000 - 48,000; Full time

Benefits offered by this job

PTO

Health/Vision/Dental Insurance

401k with company match

Job summary

Southern Orthodontic Partners is seeking a Scheduling Coordinator to ensure excellent patient care and smooth daily operations at our practice. You will welcome patients, answer phones, and manage scheduling for both new and existing patients with a focus on empathy and teamwork.

Ideal candidates are flexible, eager to learn, and capable of multitasking in a fast-paced environment while maintaining strong patient relationships and accurate handling of payments and insurance verifications.

Qualifications

• Minimum requirements include a high school diploma or GED.
• Flexible schedule is preferred.
• Strong organizational skills and reliability are essential.
• 1–2 years of front office experience in dental settings is preferred.

Responsibilities

• Welcome patients as they enter the practice.
• Answer phones and greet patients.
• Schedule appointments for new and existing patients.
• Open and close the practice daily with the team.
• Take payments and assist with insurance verification as needed.
• Serve as the face and voice of the practice.

Skills

Front office

Customer service

Multitasking

Organizational skills

Communication

Team player

Empathetic

Education

High School Diploma or GED

Job description

Southern Orthodontic Partners is seeking a Scheduling Coordinator to ensure excellent patient care and smooth daily operations at our practice. You will welcome patients, answer phones, and manage scheduling for both new and existing patients with a focus on empathy and teamwork.

Ideal candidates are flexible, eager to learn, and capable of multitasking in a fast-paced environment while maintaining strong patient relationships and accurate handling of payments and insurance verifications.