Orthodontic Scheduling Pro — Front Desk Expert

Southern Orthodontic Partners; Maple Grove (MN); Hybrid; USD 65,904,000 - 77,366,000; Full time

Benefits offered by this job

Health, dental, and vision insurance

Paid time off (PTO)

Company-paid STD/LTD

401(k) with up to 4% company match

Job summary

Southern Orthodontic Partners is seeking an experienced Orthodontic Scheduling Coordinator / Dental Front Desk to thrive in a fast-paced orthodontic setting and deliver outstanding patient experiences in Maple Grove, MN (also Champlin and Bloomington).

You will greet patients, manage appointments, verify insurance, collect payments, and coordinate between patients, doctors, and the clinical team to keep the day running smoothly.

Qualifications

• 1–2 years of front office experience in a dental/orthodontic setting.
• Experience with dental software such as Dentrix, Eaglesoft, or Open Dental.
• Experience with insurance verification and patient scheduling workflows.

Responsibilities

• Greet and check in orthodontic patients with a friendly, professional attitude.
• Answer calls and assist patients with scheduling and appointment questions.
• Maintain an efficient provider schedule and reduce gaps in the daily schedule.
• Process patient payments and assist with insurance verification and benefits questions.
• Coordinate communication between patients, doctors, and the clinical team.

Skills

Front desk experience

Scheduling

Insurance verification

Dentrix

Eaglesoft

Open Dental

Tools

Dentrix

Eaglesoft

Open Dental

Job description

Southern Orthodontic Partners is seeking an experienced Orthodontic Scheduling Coordinator / Dental Front Desk to thrive in a fast-paced orthodontic setting and deliver outstanding patient experiences in Maple Grove, MN (also Champlin and Bloomington).

You will greet patients, manage appointments, verify insurance, collect payments, and coordinate between patients, doctors, and the clinical team to keep the day running smoothly.