Front Desk & Patient Experience Specialist - Orthodontics

Smile Doctors; Frederick (CO); On-site; USD 25,000 - 31,000; Full time

Benefits offered by this job

Competitive salary

Medical insurance

Dental insurance

Vision insurance

Life insurance

Disability coverage

401(k) plan

PTO + holidays

Brace discounts

Job summary

Orthodontic Associates is seeking a Front Desk Coordinator I to join our growing team. You will greet visitors, manage appointments, verify insurance, and handle payments in a fast-paced dental office environment.

We value clear communication, reliability, and a friendly, patient-centered approach. This role offers competitive pay and a comprehensive benefits package as part of our healthy practice culture.

Qualifications

• High School Diploma or equivalent required.
• 1 year administrative experience preferred.
• Bilingual a plus, but not required.

Responsibilities

• Greet visitors and determine visit type.
• Answer, screen, and route calls; take messages as needed.
• Check in patients and collect information at first visit.
• Verify patient insurance information.
• Notify clinicians of patient arrival and readiness.
• Schedule appointments for returning patients as necessary.
• Print appointment reminders and school/work excuses.
• Update patient charts and information.
• Process payments and post to accounts.
• Coordinate payment arrangements or account resolutions.
• Receive, store, and deliver shipments and mail.
• Support internal marketing initiatives.

Skills

Communication

Listening

Customer service

Bilingual

Education

High School Diploma or equivalent

Job description

Orthodontic Associates is seeking a Front Desk Coordinator I to join our growing team. You will greet visitors, manage appointments, verify insurance, and handle payments in a fast-paced dental office environment.

We value clear communication, reliability, and a friendly, patient-centered approach. This role offers competitive pay and a comprehensive benefits package as part of our healthy practice culture.