Orthodontic Records & Patient Flow Coordinator

Smile Doctors of South Dakota PLLC; Northeast St Louis (MN); On-site; USD 36,000 - 48,000; Full time

Benefits offered by this job

Competitive salary

Medical, dental, vision and life 보험

Short and long-term disability

401(k) plan

2 weeks paid time off in first year +

Brace discounts for you and family

Job summary

Smile Doctors is seeking a Records Coordinator to join our growing team in a clinical setting. You will welcome patients, collect orthodontic records, and help maintain an efficient patient workflow, ensuring smooth scheduling and timely care.

You will capture X-rays and scans, relay information to treatment coordinators and doctors, and help coordinate clinical records requests. A high school diploma is required, dental experience preferred, and bilingual abilities are a plus.

Qualifications

• High school diploma or equivalent required.
• Previous dental clinical experience preferred.
• Bilingual a plus, but not required.

Responsibilities

• Welcomes new patients and helps them understand the clinic process.
• Maintains an on-time patient workflow to minimize delays.
• Directs patient schedule and next-availability to optimize flow.
• Greets patients and family members and orients them to the clinic.
• Captures X-rays, photographs, and scans as part of intake.
• Relays new patient information to treatment coordinators and doctors.
• Coordinates requests for clinical records and transfers information.
• Manages treatment flow and scheduling within the clinic.
• Maintains strict compliance with state, federal, and other regulations.
• Performs after-care communication with patients.
• May clean, sterilize, and prepare equipment as needed.
• May cross-train to support multiple roles within the clinic.

Skills

Patient relations

Communication skills

Listening skills

Education

High School Diploma or equivalent

Job description

Smile Doctors is seeking a Records Coordinator to join our growing team in a clinical setting. You will welcome patients, collect orthodontic records, and help maintain an efficient patient workflow, ensuring smooth scheduling and timely care.

You will capture X-rays and scans, relay information to treatment coordinators and doctors, and help coordinate clinical records requests. A high school diploma is required, dental experience preferred, and bilingual abilities are a plus.