Orthodontic Records Coordinator — Patient Flow Lead

Smile Doctors of South Carolina PC; Ebenezer (SC); On-site; USD 32,000 - 42,000; Full time

Benefits offered by this job

Competitive salary

Medical, dental, vision and life insur

Disability coverage

401(k) plan

Paid time off and holidays

Braces discounts

Job summary

Smile Doctors of South Carolina PC is seeking a Records Coordinator to join our orthodontic team. You will welcome patients, obtain records, and help maintain an on-time workflow across the clinic.

You’ll capture X-rays, photos, and scans, relay information to treatment coordinators and doctors, and coordinate clinical records requests while ensuring compliance with state and federal regulations. Some cross-training to support multiple roles may be required.

Qualifications

• High School Diploma or equivalent required.
• Previous dental clinical experience preferred.
• Bilingual a plus, but not required.

Responsibilities

• Welcomes new patients and obtains orthodontic records.
• Maintains an on-time patient workflow and follows schedule.
• Greets new patients and family members, and orients them to the clinic.
• Captures X-rays, photographs and scans.
• Relays patient information to treatment coordinators and doctors.
• Coordinates clinical records requests and manages patient flow.
• Maintains strict compliance with State and Federal regulations.
• Performs after care communication and may assist with cleaning, sterilizing, and preparing equipment.
• May cross train to support multiple roles within the clinic.

Skills

Relationship building

Effective communication

Active listening

Education

High School Diploma or equivalent

Job description

Smile Doctors of South Carolina PC is seeking a Records Coordinator to join our orthodontic team. You will welcome patients, obtain records, and help maintain an on-time workflow across the clinic.

You’ll capture X-rays, photos, and scans, relay information to treatment coordinators and doctors, and coordinate clinical records requests while ensuring compliance with state and federal regulations. Some cross-training to support multiple roles may be required.