Patient Records & Scheduling Specialist

Smile Doctors; Northern (KY); Hybrid; USD 35,000 - 45,000; Full time

Benefits offered by this job

Competitive salary

Medical insurance

Dental insurance

Vision insurance

Life insurance

Disability coverage

401(k) plan

Paid time off

Discounts on braces

Job summary

Smile Doctors is seeking a Records Coordinator to join their growing team. The role involves welcoming new patients, obtaining orthodontic records, and managing patient treatment flow, ensuring a smooth patient workflow.

The ideal candidate should possess strong interpersonal and communication skills, with a high school diploma necessary. Additionally, the company offers competitive benefits including medical, dental, and a 401(k) plan.

Qualifications

• Previous dental clinical experience preferred.
• Bilingual a plus, but not required.

Responsibilities

• Welcomes new patients and obtains orthodontic records.
• Responsible for maintaining an on-time patient workflow.
• Provides direction in terms of following schedule or seeing the next available patient.
• Greets new patients and family members.
• Familiarizes new patients and family with clinic layout.
• Captures X-rays, photographs, and scans.
• Relays new patient information to treatment coordinator(s) and doctors.
• Coordinates clinical records requests.
• Manages patient treatment flow and scheduling.
• Maintains strict compliance with State, Federal, and other regulations.
• Performs after-care communication.
• May clean, sterilize, and prepare the equipment.
• May cross train to support multiple roles within the clinic.

Skills

Interpersonal skills

Verbal communication

Listening skills

Education

High School Diploma or equivalent

Job description

Smile Doctors is seeking a Records Coordinator to join their growing team. The role involves welcoming new patients, obtaining orthodontic records, and managing patient treatment flow, ensuring a smooth patient workflow.

The ideal candidate should possess strong interpersonal and communication skills, with a high school diploma necessary. Additionally, the company offers competitive benefits including medical, dental, and a 401(k) plan.