Dental Front Desk Pro - Flexible Schedule & Benefits

Friendly Dental Group; Charlotte (NC); On-site; USD 26,174 - 31,684; Full time

Benefits offered by this job

401(k)

Competitive salary

Dental insurance

Employee discounts

Flexible schedule

Health insurance

Paid time off

Training & development

Vision insurance

Paid holidays

Job summary

Friendly Dental Group in Charlotte, NC is seeking a friendly and dependable Front Desk Assistant to support front office operations and help provide an excellent patient experience. Ideal candidates have at least 1 year of dental front desk experience, with familiarity in scheduling, patient check-in/check-out, insurance and billing, and strong communication in a fast-paced team setting.

This in-person role offers daytime hours Monday through Friday, with competitive pay and benefits, and

Qualifications

• Minimum 1 year of dental front desk experience.
• Experience with scheduling, patient check-in/check-out, and front desk workflow.
• Knowledge of dental insurance, billing, and patient accounts preferred.
• Strong communication, customer service, and multitasking skills.
• Positive, professional, and team-oriented attitude.

Responsibilities

• Welcome and assist patients in a friendly, professional manner.
• Answer phone calls, respond to messages, and schedule appointments.
• Support patient check-in/check-out and maintain accurate patient records.
• Maintain accurate patient records and update systems as needed.
• Assist with insurance verification, billing, collections, and account follow-up.
• Ensure the front desk is clean, organized, and welcoming.
• Deliver excellent customer service and resolve patient inquiries promptly.
• Work closely with the clinical and administrative team to support patient care.

Skills

Scheduling

Check-in/out

Insurance knowledge

Customer service

Multitasking

Team player

Job description

Friendly Dental Group in Charlotte, NC is seeking a friendly and dependable Front Desk Assistant to support front office operations and help provide an excellent patient experience. Ideal candidates have at least 1 year of dental front desk experience, with familiarity in scheduling, patient check-in/check-out, insurance and billing, and strong communication in a fast-paced team setting.

This in-person role offers daytime hours Monday through Friday, with competitive pay and benefits, and