Front Desk Coordinator – Scheduling, Payments & Patient Care

Smile Doctors LLC; Catonsville, Frederick (MD, MD); On-site; USD 25,000 - 31,000; Full time

Benefits offered by this job

Medical, dental, vision insurance

401(k) plan

Paid time off

Discounts on braces

Job summary

Orthodontic Associates is seeking a Front Desk Coordinator I to enhance our customer interaction and administrative efficiency. In this role, you'll greet visitors, manage incoming calls, manage patient schedules, and handle insurance verification.

The ideal candidate will have a high school diploma and at least one year of administrative experience. We offer competitive salary, medical benefits, and a fantastic team culture dedicated to caring for our patients.

Qualifications

• One year of administrative experience preferred.
• Ability to listen and understand information.

Responsibilities

• Greet and receive customers and notify appropriate team members.
• Perform various administrative duties.
• Verify insurance information.
• Check-in and collect general information from patients.
• Coordinate payment arrangements or account resolution.

Skills

Verbal communication

Written communication

Customer service

Bilingual

Education

High School Diploma or equivalent

Job description

Orthodontic Associates is seeking a Front Desk Coordinator I to enhance our customer interaction and administrative efficiency. In this role, you'll greet visitors, manage incoming calls, manage patient schedules, and handle insurance verification.

The ideal candidate will have a high school diploma and at least one year of administrative experience. We offer competitive salary, medical benefits, and a fantastic team culture dedicated to caring for our patients.