Orthodontic Front Desk Coordinator — Patient Experience

Smile Doctors; Fenton (MO); On-site; USD 21,000 - 30,000; Full time

Benefits offered by this job

Competitive salary

Medical, dental, vision and life保险

Short and long-term disability

401(k) plan

2 weeks paid time off in first year +

Discounts on braces and clear aligners

Job summary

Smile Doctors is seeking a Front Desk Coordinator to join our growing team. You’ll deliver a positive clinical experience to patients while adhering to our policies and state dental laws under guidance of the Orthodontist.

In this role you’ll manage patient schedules, assist with orthodontic procedures under supervision, educate patients on care and remote monitoring, and uphold infection-control protocols. If you’re patient-focused and detail-oriented, you’ll fit right in at Smile Doctors.

Qualifications

• High School Diploma or equivalent required.
• Some dental/orthodontic industry experience preferred.
• Dental Assistant certification if required by state Dental Board.
• Radiography certification if required by state Dental Board.
• CPR certification if required by state Dental Board.

Responsibilities

• Assist in placing and removing orthodontic appliances under close supervision of the Orthodontist.
• Review patient charts, log appropriate patient data and transcribe doctor notes.
• Perform laboratory procedures under close supervision of the Orthodontist.
• Review remote monitoring dashboard including review/triage patient scans, responding to direct patient messages, and triage notifications.
• Educate patients on orthodontic care and remote monitoring.
• Clean, sterilize, and prepare the equipment and operatory following standard protocols.
• Adhere to all infection-control policies and protocols.

Skills

Rapport with patients

Interpersonal with patients & co‑works

Hand tools usage

Multi-tasking & scheduling

Education

High School Diploma or equivalent

Dental Assistant certification

Radiography certification

CPR certification

Job description

Smile Doctors is seeking a Front Desk Coordinator to join our growing team. You’ll deliver a positive clinical experience to patients while adhering to our policies and state dental laws under guidance of the Orthodontist.

In this role you’ll manage patient schedules, assist with orthodontic procedures under supervision, educate patients on care and remote monitoring, and uphold infection-control protocols. If you’re patient-focused and detail-oriented, you’ll fit right in at Smile Doctors.