Patient Experience Front Desk Coordinator

Smile Doctors LLC; Panama City (FL); On-site; USD 21,000 - 28,000; Full time

Benefits offered by this job

Competitive salary

Medical insurance

Dental insurance

Vision insurance

Life insurance

Disability coverage

401(k) plan

Paid time off

Paid holidays

Braces discounts

Job summary

Smile Doctors LLC is seeking a Front Desk Coordinator I to join our growing orthodontic team in the United States. You will greet patients, verify insurance, manage calls, schedule appointments, process payments, and maintain patient records with accuracy.

Requirements include a High School Diploma and at least 1 year of administrative experience; bilingual ability is a plus. We offer a competitive salary and comprehensive benefits including medical, dental, vision, and life insurance,

Qualifications

• High School Diploma or equivalent required.
• One year of administrative experience preferred.
• Bilingual a plus, but not required.

Responsibilities

• Greet and receive customers, determine nature of visit, and notify appropriate team members.
• Answer, screen, and route incoming calls and take messages as needed.
• Check-in and collect general information from patients on their first visit; verify insurance information.
• Schedule appointments for returning patients; print appointment reminders and school/work excuses.
• Take payments and posts to patient accounts; coordinate payment arrangements as needed.
• Update charts and patient information; deliver mail and shipments as needed.

Skills

Communication skills

Active listening

Education

High School Diploma

Job description

Smile Doctors LLC is seeking a Front Desk Coordinator I to join our growing orthodontic team in the United States. You will greet patients, verify insurance, manage calls, schedule appointments, process payments, and maintain patient records with accuracy.

Requirements include a High School Diploma and at least 1 year of administrative experience; bilingual ability is a plus. We offer a competitive salary and comprehensive benefits including medical, dental, vision, and life insurance,