Front Desk Coordinator I — Patient Care & Office Impact

Smile Doctors LLC; Virginia; On-site; USD 42,000 - 52,000; Full time

Benefits offered by this job

Competitive salary

Medical, dental, vision and life保险

Short and long-term disability

401(k) plan

2 weeks paid time off + holidays

Discounts on braces and clear aligners

Job summary

Smile Doctors LLC seeks a Front Desk Coordinator I to join our growing orthodontic team. You will greet patients, schedule visits, verify insurance, and support daily administrative tasks in a fast-paced clinic environment.

We value clear communication, teamwork, and a positive, welcoming attitude. This role offers a supportive culture, exposure to a national orthodontic network, and opportunities to grow within the Smile Doctors family.

Qualifications

• High School Diploma or equivalent required.
• One year of administrative experience preferred.
• Bilingual a plus, but not required.
• Excellent verbal and written communication skills.

Responsibilities

• Greet and receive customers, determine the nature of the visit, and notify appropriate team members.
• Perform various administrative duties.
• Welcome visitors and provide information about clinic features.
• Answer, screen, and route incoming calls and take messages.
• Check in and collect basic information from patients on their first visit.
• Verify insurance information.
• Notify clinicians of patient arrival and readiness.
• Make appointments for returning patients as necessary.
• Print/print reminders and school/work excuses.
• Adjust the patient schedule as needed.
• Coordinate payment arrangements or account resolution.
• Receive, store, and deliver shipments and mail.
• Take payments and post to accounts.
• Update charts and patient information.
• Support internal marketing initiatives and encourage participation.

Skills

Verbal communication

Written communication

Customer service

Multitasking

Education

High School Diploma

Job description

Smile Doctors LLC seeks a Front Desk Coordinator I to join our growing orthodontic team. You will greet patients, schedule visits, verify insurance, and support daily administrative tasks in a fast-paced clinic environment.

We value clear communication, teamwork, and a positive, welcoming attitude. This role offers a supportive culture, exposure to a national orthodontic network, and opportunities to grow within the Smile Doctors family.