Ortho Patient Services Specialist

Summit Health Management; Florham Park (NJ); Hybrid; USD 25,000 - 30,000; Full time

Benefits offered by this job

401k savings plan

Medical, Dental, Vision benefits

Job summary

VillageMD in Florham Park, NJ is seeking a Patient Service Representative for orthopedics to support front desk operations and care team workflows. The role emphasizes accurate scheduling, patient check-in, billing, and positive patient interactions.

Requirements include a High School diploma or GED, strong English communication, and familiarity with EHR/Practice Management systems. Competitive total rewards and Benefits accompany this role.

Qualifications

• High School diploma or GED required; associate degree preferred.
• Experience in patient service and medical office settings desired.
• Strong communication and organizational skills essential.

Responsibilities

• Greet patients and families with a friendly, professional demeanor.
• Register patients, manage flow, and provide excellent customer service.
• Answer calls, route messages, and maintain accurate scheduling.
• Update patient data in the EHR and practice management system.
• Process self-pay charges, payments, and receipts; reconcile daily payments.
• Assist with insurance verifications and pre-authorizations as needed.

Skills

Customer service

English communication

Multitasking

Team collaboration

Education

High School Diploma or GED

Associate Degree preferred

Tools

EHR systems

Practice Management System

Job description

VillageMD in Florham Park, NJ is seeking a Patient Service Representative for orthopedics to support front desk operations and care team workflows. The role emphasizes accurate scheduling, patient check-in, billing, and positive patient interactions.

Requirements include a High School diploma or GED, strong English communication, and familiarity with EHR/Practice Management systems. Competitive total rewards and Benefits accompany this role.