Ortho Patient Access Specialist

OrthoNY; Boght Corners (NY); On-site; USD 25,000 - 32,000; Full time

Job summary

OrthoNY is seeking a Patient Access Representative to greet patients and manage registration and payment processes in the NY-Admin Office. You will capture registration information, verify insurance details, and support patient flow with accurate data entry into the EMR/PM system.

The role requires strong communication skills, meticulous attention to detail, and the ability to multi-task in a fast-paced orthopedic setting. Mon-Fri schedule with in-person office duties.

Qualifications

• High School Diploma required; some higher education preferred.
• Knowledge of medical insurances preferred.
• Experience working with an EMR/PM required.
• Exceptional written, verbal and interpersonal communication skills.
• Highly organized with strong attention to detail.

Responsibilities

• Prepare appointments for the following day to ensure accurate data and complete forms.
• Greet patients promptly and professionally.
• Answer incoming phone calls in a professional manner.
• Review data/forms with patients to ensure accurate EMR records.
• Collect copayments and balances accurately.
• Operate OrthoNY’s practice management system per guidelines.
• Coordinate with other departments to ensure timely processing of patient information.
• Reconcile daily payments and close daily financial batches.

Skills

Customer service

Communication skills

EMR/PM experience

Education

High School Diploma

Tools

EMR/PM

Job description

OrthoNY is seeking a Patient Access Representative to greet patients and manage registration and payment processes in the NY-Admin Office. You will capture registration information, verify insurance details, and support patient flow with accurate data entry into the EMR/PM system.

The role requires strong communication skills, meticulous attention to detail, and the ability to multi-task in a fast-paced orthopedic setting. Mon-Fri schedule with in-person office duties.