Orthopedics Patient Care Specialist — Front Desk Pro

VHC Health; Arlington (VA); On-site; USD 36,000 - 48,000; Full time

Job summary

VHC Health is seeking a Patient Care Representative in Orthopedics to greet and register patients, manage communications, verify insurance, and assist clinicians. The role includes taking payments, organizing medical records, and supporting the practice staff to ensure smooth clinic operations.

Applicants should have a high school diploma or equivalent; a college degree is preferred, and at least two years of office or healthcare/primary care experience are required.

Qualifications

• High school diploma or equivalent required.
• College degree preferred.
• Two years office/clerical experience required.
• Two years healthcare/medical - primary care/office experience required.

Responsibilities

• Schedules, meets, greets, and registers patients in a friendly, courteous, and professional manner.
• Answers and routes telephone calls and messages.
• Coordinates insurance verifications and preauthorizations.
• Takes payments and completes daily batching.
• Maintains medical records and prepares charts for clinic sessions.
• Provides assistance to physicians, Practice Manager, and clinical staff.

Education

High school diploma or equivalent

College Degree Preferred

Job description

VHC Health is seeking a Patient Care Representative in Orthopedics to greet and register patients, manage communications, verify insurance, and assist clinicians. The role includes taking payments, organizing medical records, and supporting the practice staff to ensure smooth clinic operations.

Applicants should have a high school diploma or equivalent; a college degree is preferred, and at least two years of office or healthcare/primary care experience are required.