Ortho Clinic Operations Lead

Trinity Health; Pleasant Valley Township (IA); On-site; USD 40,000 - 54,000; Full time

Job summary

Trinity Health in Iowa is seeking a Clinic Clerical Lead to oversee the day-to-day operations of the clinic network, ensuring smooth patient flow and efficient administrative processes. The role supports staff, scheduling, patient registrations, medical records, and billing, while enforcing policies and providing training.

The position emphasizes collaboration in a shared leadership environment, with responsibilities spanning scheduling, onboarding, and performance management, and requires 2+

Qualifications

• Associate degree or higher required; related field preferred.
• Minimum 2 years of prior experience in a medical office or healthcare setting.
• Ability to coordinate staff, scheduling, and patient flow.
• Experience with billing, demographics, code scanning, denials, and collections is a plus.

Responsibilities

• Oversees day-to-day clinic operations and staff coordination.
• Manages scheduling, onboarding, and staff education.
• Assists with payroll, timekeeping, and performance management.
• Addresses patient inquiries and improves clinic flow to ensure quality patient care.
• Leads meetings and huddles, ensuring safety and policy adherence.

Skills

Staff coordination

Scheduling

Billing

Medical records

Education

Associate's degree in related field

Tools

EHR software

Job description

Trinity Health in Iowa is seeking a Clinic Clerical Lead to oversee the day-to-day operations of the clinic network, ensuring smooth patient flow and efficient administrative processes. The role supports staff, scheduling, patient registrations, medical records, and billing, while enforcing policies and providing training.

The position emphasizes collaboration in a shared leadership environment, with responsibilities spanning scheduling, onboarding, and performance management, and requires 2+