Clinic Operations Lead

Trinity Health; United States; On-site; USD 42,000 - 64,000; Full time

Benefits offered by this job

Full benefits package

Job summary

Trinity Health is seeking a Clinic Clerical Lead to oversee day-to-day operations in a busy clinic. You will coordinate staff, manage patient registrations, medical records, and support scheduling and billing to ensure smooth patient flow.

Reporting to the clinic manager, you will train onboarding staff, assist with payroll and timekeeping, and enforce safety and administrative policies. This full-time, day-shift role emphasizes teamwork, process improvement, and delivering high-quality patient

Qualifications

• Associate’s degree in related field (or equivalent years of experience) is required.
• Must be comfortable operating in a collaborative, shared leadership environment.
• Minimum of 2 years of prior related experience in a medical office or healthcare setting.
• Proof of completion of Mandatory Reporter abuse training within 3 months of hire.
• Basic Life Support (BLS) for Healthcare Provider certification or obtained within 3 months of hire.

Responsibilities

• Knows, understands, incorporates, and demonstrates Trinity Health Mission, Vision, and Values in behaviors, practices, and decisions.
• Optimizes clinic operations, assisting with patient registration, billing, demographics, code scanning, denials, and collections.
• Oversees staff scheduling, onboarding, and education. Assists with payroll, timekeeping, and performance management.
• Recognizes and addresses issues, improving clinic flow and ensuring quality patient care. Responds to patient inquiries.
• Actively participates in meetings, leads huddles, ensuring adherence to safety, infection control, and departmental policies.

Job description

Trinity Health is seeking a Clinic Clerical Lead to oversee day-to-day operations in a busy clinic. You will coordinate staff, manage patient registrations, medical records, and support scheduling and billing to ensure smooth patient flow.

Reporting to the clinic manager, you will train onboarding staff, assist with payroll and timekeeping, and enforce safety and administrative policies. This full-time, day-shift role emphasizes teamwork, process improvement, and delivering high-quality patient