Clinic Operations Lead – Orthopedic

MercyOne Medical Group; Pleasant Valley Township (IA); Presencial; USD 48.000 - 64.000; Jornada completa

Descripción de la vacante

MercyOne Medical Group is seeking a Clinic Clerical Lead to oversee day-to-day operations across Ortho locations. You will coordinate staff, improve processes, provide training, and troubleshoot workflows to ensure smooth patient flow and high service levels.

The role also covers billing coordination, patient inquiries, and insurance verification, with a focus on adhering to policies and staff development. This is a full-time, day-shift position in a clinical setting.

Formación

• Associate's degree required or equivalent experience.
• Minimum of 2 years in a medical office/healthcare setting.

Responsabilidades

• Oversees day-to-day clinic operations and patient flow.
• Manages patient registrations, scheduling and medical records.
• Coordinates billing and handles patient inquiries and insurance verification.
• Leads staff scheduling, onboarding and education; supports payroll/timekeeping.

Conocimientos

Staff coordination

Process improvement

Training

Troubleshooting

Customer service

Educación

Associate's degree

Herramientas

EHR systems

Descripción del empleo

MercyOne Medical Group is seeking a Clinic Clerical Lead to oversee day-to-day operations across Ortho locations. You will coordinate staff, improve processes, provide training, and troubleshoot workflows to ensure smooth patient flow and high service levels.

The role also covers billing coordination, patient inquiries, and insurance verification, with a focus on adhering to policies and staff development. This is a full-time, day-shift position in a clinical setting.