Order Processing & Customer Care Specialist

Ultimate Staffing; Minneapolis (MN); On-site; USD 34,000 - 37,000; Full time

Job summary

Ultimate Staffing in Minneapolis is seeking an Order Processing Representative for a 100% onsite, Monday–Friday role. You will handle order entry, customer inquiries, and maintain accurate customer records in CRM/ERP systems, ensuring timely processing and data integrity.

The ideal candidate has 2–3+ years of relevant office or customer service experience, strong data entry and communication skills, and a proactive approach to problem-solving.

Qualifications

• 2-3+ years of customer service, order processing, administrative, or office experience.
• High school diploma or equivalent; Associate's or Bachelor's degree preferred.
• Strong data entry and organizational skills.
• Excellent verbal and written communication abilities.
• Commitment to delivering exceptional customer service.

Responsibilities

• Answer incoming phone calls and respond to customer inquiries.
• Monitor and manage shared email inboxes.
• Process customer orders accurately and efficiently.
• Enter, update, and maintain customer information in internal systems (CRM/ERP).
• Create and maintain customer accounts and records.

Skills

Customer service

Data entry

Organizational skills

Communication skills

Multitasking

Education

High school diploma

Associate's or Bachelor's preferred

Tools

CRM software

ERP systems

Job description

Ultimate Staffing in Minneapolis is seeking an Order Processing Representative for a 100% onsite, Monday–Friday role. You will handle order entry, customer inquiries, and maintain accurate customer records in CRM/ERP systems, ensuring timely processing and data integrity.

The ideal candidate has 2–3+ years of relevant office or customer service experience, strong data entry and communication skills, and a proactive approach to problem-solving.