Customer Order & Resolution Specialist

krg technology inc; Saint Paul (MN); On-site; USD 2,066,000 - 3,031,000; Full time

Job summary

krg technology inc in Minnesota is seeking an entry-level Customer Order Clerk to enter customer orders into client order entry applications and to handle customer calls to achieve swift resolutions. The role emphasizes accuracy, strong communication, and adherence to internal processes.

The position requires PC proficiency, excellent written and verbal communication, and solid systems aptitude to support daily operations and metrics reporting.

Qualifications

• PC Proficient – Operation of computer systems e.g. Microsoft suite (Excel, Word, etc.)
• Advanced written and verbal communication skills
• Systems Aptitude/ Critical Thinking

Responsibilities

• Enters Customers Orders into Client Order Entry applications
• Handles Customers Calls and administer calls to resolution
• Adherence to Process and Business metrics

Skills

PC Proficient

Written communication

Verbal communication

Systems aptitude

Tools

Microsoft Excel

Microsoft Word

Job description

krg technology inc in Minnesota is seeking an entry-level Customer Order Clerk to enter customer orders into client order entry applications and to handle customer calls to achieve swift resolutions. The role emphasizes accuracy, strong communication, and adherence to internal processes.

The position requires PC proficiency, excellent written and verbal communication, and solid systems aptitude to support daily operations and metrics reporting.