Customer Experience & Order Processing Specialist

Smyth Companies LLC; Minneapolis (MN); On-site; USD 28,000 - 32,000; Full time

Job summary

Smyth Companies LLC in Minneapolis, MN is seeking a Customer Service Order Processing Specialist to support account coordinators, customers, and internal teams. This full-time role focuses on accurate data handling, reporting, and ensuring a smooth order processing experience.

You will manage data entry, documentation, and collaboration across departments to deliver high-quality customer service. The ideal candidate has a high school diploma and a customer-focused background; college degree is a

Qualifications

• High School Diploma or equivalent required.
• Customer-focused background required.
• College degree preferred.
• Experience in the print industry a plus.

Responsibilities

• Support account coordinators, customers, and other functional areas of internal and external customer need
• Provide detailed reports for account coordinators to be utilized by our internal and external customers
• Gather, file, and organize data related to customer and internal needs
• Perform accurate and efficient data entry
• Prepare and maintain appropriate documentation for the Customer Service Department
• Work closely with teams to create an environment that supports the delivery of quality customer service to both internal and external customers

Skills

Time management

Organizational skills

Communication

Interpersonal skills

Analytical thinking

Education

High School Diploma or equivalent

College degree (preferred)

Tools

Microsoft Office (Outlook, Excel, Word)

Job description

Smyth Companies LLC in Minneapolis, MN is seeking a Customer Service Order Processing Specialist to support account coordinators, customers, and internal teams. This full-time role focuses on accurate data handling, reporting, and ensuring a smooth order processing experience.

You will manage data entry, documentation, and collaboration across departments to deliver high-quality customer service. The ideal candidate has a high school diploma and a customer-focused background; college degree is a