Order Management Specialist - Customer Operations

Gates Corporation; Hebron Estates (KY); On-site; USD 40,000 - 55,000; Full time

Benefits offered by this job

Medical, Dental, Vision insurance

401(k) plan with company match

Tuition Reimbursement

3 weeks of paid vacation

Job summary

Gates Corporation in Hebron Estates is seeking a Customer Operations Order Management Clerk to deliver top-tier service across North America. The role involves managing customer orders accurately, coordinating with teams for timely fulfillment, and ensuring high customer satisfaction.

Ideal candidates will have at least 1 year of experience in customer service, proficiency in MS Office, and strong communication skills. Benefit offerings include health insurance, paid vacation, and a 401(k) plan.

Qualifications

• 1 year of relevant experience in a fast-paced customer service environment.
• Proficiency in Microsoft Word, Excel, and familiarity with database systems.
• High attention to detail and time management skills.

Responsibilities

• Monitor and process daily incoming orders for customers.
• Verify order details and coordinate with internal teams.
• Communicate order updates to customers.

Skills

Customer service experience

Proficiency in Microsoft Word and Excel

Strong written and verbal communication

Education

Bachelor's degree preferred

Job description

Gates Corporation in Hebron Estates is seeking a Customer Operations Order Management Clerk to deliver top-tier service across North America. The role involves managing customer orders accurately, coordinating with teams for timely fulfillment, and ensuring high customer satisfaction.

Ideal candidates will have at least 1 year of experience in customer service, proficiency in MS Office, and strong communication skills. Benefit offerings include health insurance, paid vacation, and a 401(k) plan.