Order Fulfillment & Pricing Specialist

Motion Industries (MOT); St. George (VT); On-site; USD 21,000 - 30,000; Full time

Benefits offered by this job

Healthcare coverage

401(k)

Tuition reimbursement

Vacation pay

Sick pay

Holiday pay

Job summary

Motion Industries is seeking a Customer Service Representative to handle customer inquiries, provide quotes, and process orders across multiple channels, including phone, email, and walk‑in counter sales.

The role emphasizes accurate order entry, pricing negotiation within parameters, and building relationships to secure repeat business while contributing to process improvements and inventory management.

Qualifications

• Requires high school diploma or GED and 0–3 years of related experience.
• Strong reliability, organization, and attention to detail are essential.
• Excellent written and verbal communication and the ability to multitask effectively are required.

Responsibilities

• Respond to customer inquiries about products and quotes.
• Enter orders via telephone, fax, email, or walk‑in at counter sales.
• Negotiate sale and purchase prices within set parameters to influence gross profit.
• Build relationships to drive repeat business and improve processes.
• Maintain appropriate inventory levels and source products across channels.
• Determine cost‑effective shipping methods and expedite backorders as needed.
• Handle customer returns and ensure accurate order fulfillment.

Skills

Reliability

Organization

Communication

Multitasking

Time management

Education

High School Diploma or GED

Tools

Business systems

Internet search

Job description

Motion Industries is seeking a Customer Service Representative to handle customer inquiries, provide quotes, and process orders across multiple channels, including phone, email, and walk‑in counter sales.

The role emphasizes accurate order entry, pricing negotiation within parameters, and building relationships to secure repeat business while contributing to process improvements and inventory management.