Customer Service & Order Fulfillment Pro

Genuine Parts Company; Commerce (CA); On-site; USD 26,000 - 33,000; Full time

Job summary

Motion Industries seeks a Customer Service Representative to fulfill customer orders and handle incoming calls, under close supervision, ensuring accuracy and timely responses.

The role includes quoting, order entry, inventory coordination, pricing within guidelines, and collaboration with Account Representatives to drive satisfaction and repeat business while maintaining stock levels.

Qualifications

• High school diploma or GED required or equivalent.
• 0–3 years of related customer service experience.
• Strong communication and attention to detail required.

Responsibilities

• Responds to basic customer inquiries, provides quotes, and handles order entry.
• Places orders via phone, fax, email, or in person.
• Negotiates prices within set parameters to support gross profit.
• Manages inventory levels and sources products from available stock.
• Determines cost-effective shipping methods and partners with reps to ensure satisfaction.
• Handles returns and supports process improvements.

Skills

Reliability

Communication skills

Multitasking

Computer skills

Product knowledge

Education

High school diploma or GED

Job description

Motion Industries seeks a Customer Service Representative to fulfill customer orders and handle incoming calls, under close supervision, ensuring accuracy and timely responses.

The role includes quoting, order entry, inventory coordination, pricing within guidelines, and collaboration with Account Representatives to drive satisfaction and repeat business while maintaining stock levels.