Order Entry & Customer Support Specialist

United Supply; North Carolina; On-site; USD 32,000 - 52,000; Full time

Job summary

United Supply Company is seeking a Customer Service Representative/Order Entry to support customers with product information and order processing. You will handle inquiries, resolve issues, and maintain accurate records to ensure timely fulfillment.

The ideal candidate has strong communication skills, is detail-oriented, and can multitask in a fast-paced environment. Experience in customer service or sales is preferred; opportunities for growth available.

Qualifications

• Experience in customer service or sales.
• Strong communication and interpersonal skills.

Responsibilities

• Handle customer inquiries and complaints
• Provide information about products and services
• Troubleshoot and resolve product issues and concerns
• Document and update customer records based on interactions
• Develop and maintain a knowledge base of evolving products and services

Skills

Customer service

Sales experience

Job description

United Supply Company is seeking a Customer Service Representative/Order Entry to support customers with product information and order processing. You will handle inquiries, resolve issues, and maintain accurate records to ensure timely fulfillment.

The ideal candidate has strong communication skills, is detail-oriented, and can multitask in a fast-paced environment. Experience in customer service or sales is preferred; opportunities for growth available.