Order Entry Representative

United Supply; North Carolina; On-site; USD 32,000 - 52,000; Full time

Job summary

United Supply Company is seeking a Customer Service Representative/Order Entry to support customers with product information and order processing. You will handle inquiries, resolve issues, and maintain accurate records to ensure timely fulfillment.

The ideal candidate has strong communication skills, is detail-oriented, and can multitask in a fast-paced environment. Experience in customer service or sales is preferred; opportunities for growth available.

Qualifications

• Experience in customer service or sales.
• Strong communication and interpersonal skills.

Responsibilities

• Handle customer inquiries and complaints
• Provide information about products and services
• Troubleshoot and resolve product issues and concerns
• Document and update customer records based on interactions
• Develop and maintain a knowledge base of evolving products and services

Skills

Customer service

Sales experience

Job description

Job Description

We are seeking a Customer Service Representative/Order Entry to join our team! You will be responsible for helping customers by providing product and service information and resolving technical issues.

Responsibilities

• Handle customer inquiries and complaints
• Provide information about the products and services
• Troubleshoot and resolve product issues and concerns
• Document and update customer records based on interactions
• Develop and maintain a knowledge base of the evolving products and services

Qualifications

• Previous experience in customer service, sales, or other related fields
• Ability to build rapport with clients
• Ability to prioritize and multitask
• Positive and professional demeanor
• Excellent written and verbal communication skills

Company Description

At United Supply Company, professional satisfaction comes from contributing to a financially secure company that is well positioned within its industry for strong future growth. United Supply Company promotes a drug-free workplace and is proud to be an equal opportunity employer. To learn more about United Supply Company, please visit www.unitedsupplyco.com