Order Entry Specialist with Great Customer Service skills for e-tailer

Audiolab Stereo & Video Center; False Pass (AK); On-site; USD 21,000 - 30,000; Full time

Job summary

Audiolab Stereo & Video Center is seeking a reliable in-person order entry specialist to accurately enter sales data into our systems, including QuickBooks, Shopify, ShipStation and Square. You will process website orders, communicate with customers by phone, email and chat, and follow up with suppliers for tracking information. Training provided for data entry and website page updates. The role demands accuracy, speed, and friendly service in a fast-paced retail setting.

Qualifications

• Experience in data entry or related fields.
• Excellent typing speed and accuracy.
• Strong organizational and follow-up skills.
• Detail-oriented with ability to meet deadlines.
• Experience with QuickBooks is a plus.

Responsibilities

• Process sales from website and third-party websites with multiple steps.
• Communicate with customers via telephone, e-mail, and chat.
• Follow up with suppliers to obtain tracking and order information.
• Assist with data entry and website page updates when available (training provided).

Skills

Data entry

Customer service

Typing

Organization

QuickBooks

Job description

Job Description

We are seeking a reliable order entry specialist with great customer service skills in a fast paced environment. You will be responsible for accurately entering sales order data into our software systems including QuickBooks, Shopify, Ship station and Square. (This position is in-person)

Responsibilities:

• Process sales from website and 3rd party websites including a number of different steps involved.
• Communicate with customers via telephone, e-mail and chat.
• Follow-up with suppliers to get tracking and other order information.
• You'll help with data entry and website page assistance when available (training provided)

Qualifications:

• Previous experience in data entry or other related fields.
• Excellent typing skills.
• Strong organizational and follow-up skills.
• Deadline and detail-oriented.
• QuickBooks experience is a plus.

Company Description

As a small, family-owned business, the company lacks corporate red tape. Employees highlight a supportive atmosphere where direct supervisors are highly skilled and heavily invested in training their team. It is an environment where you can quickly build hands-on technical expertise.