Order & Customer Success Specialist

Motion; Dallas (TX); Presencial; USD 35.000 - 52.000; Jornada completa

Ventajas ofrecidas por este puesto de trabajo

Healthcare coverage

401(k) plans

Tuition reimbursement

Paid vacation

Sick leave

Holiday pay

Descripción de la vacante

Motion Industries is seeking a Customer Service Representative to join our Dallas, TX team. You will respond to customer inquiries, provide quotes, and enter orders across multiple channels, including phone, fax, email, and in-person visits.

Responsibilities include negotiating pricing within parameters, coordinating shipping methods, and maintaining inventory readiness while delivering excellent customer service. Prior experience and strong communication are valued.

Formación

• Reliability, organization, and attention to detail required.
• Strong communication skills including written and verbal.
• Ability to multi-task and manage time effectively.
• Moderate computer skills, email, and basic business systems usage.
• Product knowledge is preferred.

Responsabilidades

• Respond to basic customer inquiries, provide quotes, and enter orders.
• Place customer orders via phone, fax, email, or walk‑in.
• Negotiate sale and purchase price within parameters to influence gross profit.
• Build customer relationships to drive repeat business and process improvements.
• Determine cost effective shipping methods and coordinate inventory readiness.
• Expedite backorders and handle returns as needed.

Conocimientos

Reliability

Organization

Attention to detail

Strong communication

Multitasking

Computer skills

Product knowledge

Educación

High school diploma or GED

Descripción del empleo

Motion Industries is seeking a Customer Service Representative to join our Dallas, TX team. You will respond to customer inquiries, provide quotes, and enter orders across multiple channels, including phone, fax, email, and in-person visits.

Responsibilities include negotiating pricing within parameters, coordinating shipping methods, and maintaining inventory readiness while delivering excellent customer service. Prior experience and strong communication are valued.