Customer Order & Sales Support Specialist

Motion Industries (MOT); Belco (TX); On-site; USD 32,000 - 48,000; Full time

Benefits offered by this job

Healthcare package

401(k)

Tuition reimbursement

Paid vacation

Sick leave

Holiday pay

Job summary

Motion Industries is seeking a Customer Service Representative in Texas to accurately fulfill customer orders, respond to inquiries, and enter orders via phone, fax, email, or walk-in. You will negotiate prices within set parameters to support gross profit, build relationships to drive repeat business, and coordinate with internal teams to ensure timely delivery.

Responsibilities include maintaining inventory levels, selecting cost-effective shipping methods, expediting backorders, and

Qualifications

• Reliability, organization, and attention to detail required.
• Strong written, verbal, and listening communication skills.
• Ability to multi-task and manage time effectively.
• Moderate computer skills, including using email, business systems, and internet product searches.

Responsibilities

• Respond to basic customer inquiries regarding products, provide quotes, and enter orders.
• Place orders via telephone, fax, email, electronic methods, or walk-in.
• Negotiate sale and purchase prices within set parameters to influence gross profit.
• Build relationships to drive repeat business and drive process improvements.
• Maintain appropriate inventory levels and source products as needed.
• Determine cost-effective shipping methods and coordinate with Account Representatives.
• Expedite backorders and prepare orders for shipment; handle returns when needed.

Skills

Reliability

Organization

Attention to detail

Communication

Multi-tasking

Time management

Computer skills

Product knowledge (preferred)

Education

High school diploma or GED

Tools

Email systems

Business systems / internet search

Job description

Motion Industries is seeking a Customer Service Representative in Texas to accurately fulfill customer orders, respond to inquiries, and enter orders via phone, fax, email, or walk-in. You will negotiate prices within set parameters to support gross profit, build relationships to drive repeat business, and coordinate with internal teams to ensure timely delivery.

Responsibilities include maintaining inventory levels, selecting cost-effective shipping methods, expediting backorders, and