Customer Order & Service Specialist

USA MOT Motion Industries, Inc.; Dallas (TX); On-site; USD 36,000 - 48,000; Full time

Benefits offered by this job

Healthcare

401(k)

Tuition reimbursement

Paid vacation

Paid sick leave

Holiday pay

Job summary

Motion Industries in Dallas, TX, seeks a Customer Service Representative to accurately fulfill customer orders and manage incoming calls. You will respond to inquiries, provide quotes, and enter orders, building relationships to encourage repeat business.

The role involves negotiating within parameters to influence gross profit, sourcing products, and coordinating shipping. A high school diploma or GED and 0–3 years of related experience are typical requirements.

Qualifications

• High school diploma or GED required.
• 0–3 years of related experience or equivalent.
• Reliability and attention to detail are essential.
• Basic computer skills and product knowledge preferred.

Responsibilities

• Responds to basic customer inquiries, provides quotes, and handles order entry.
• Places customer orders via phone, fax, email, or walk-in.
• Influences gross profit by negotiating prices within parameters.
• Builds customer relationships to drive repeat business and process improvements.
• Determines cost-effective shipping methods and sources products for customers.

Skills

Reliability

Organization

Attention to detail

Communication

Multi-tasking

Time management

Computer skills

Product knowledge

Education

High school diploma or GED

Job description

Motion Industries in Dallas, TX, seeks a Customer Service Representative to accurately fulfill customer orders and manage incoming calls. You will respond to inquiries, provide quotes, and enter orders, building relationships to encourage repeat business.

The role involves negotiating within parameters to influence gross profit, sourcing products, and coordinating shipping. A high school diploma or GED and 0–3 years of related experience are typical requirements.