Order & Customer Success Specialist

Motion; Charleston (WV); Sur place; USD 32 000 - 42 000; Plein temps

Avantages offerts par ce poste

Healthcare coverage

Tuition reimbursement

401(k) benefits

Résumé du poste

Motion Industries in the United States seeks a Customer Service Representative to accurately fulfill customer orders and manage incoming calls under close supervision. You will respond to basic inquiries, provide quotes, and place orders via multiple channels, helping to optimize pricing and shipping while maintaining strong customer relationships.

The role emphasizes reliability, organization, and clear communication, with opportunity to learn company systems and contribute to process

Qualifications

• High school diploma or GED required.
• 0–3 years of related experience or equivalent.
• Strong communication and multitasking skills.
• Reliable and detail-oriented.
• Proficiency with business systems and email.

Responsabilités

• Respond to basic customer inquiries regarding products and quotes.
• Place customer orders by phone, fax, email, or in person.
• Negotiate price within parameters to influence gross profit.
• Build relationships to drive repeat business and process improvements.
• Ensure inventory levels are accurate and place orders as needed.
• Determine cost-effective shipping methods for orders.
• Assist with returns and expedite backorders.

Connaissances

Reliability

Organization

Attention to detail

Communication

Formation

High School Diploma

Description du poste

Motion Industries in the United States seeks a Customer Service Representative to accurately fulfill customer orders and manage incoming calls under close supervision. You will respond to basic inquiries, provide quotes, and place orders via multiple channels, helping to optimize pricing and shipping while maintaining strong customer relationships.

The role emphasizes reliability, organization, and clear communication, with opportunity to learn company systems and contribute to process