Order & Customer Care Specialist

Motion; Utah; On-site; USD 32,000 - 42,000; Full time

Benefits offered by this job

Healthcare coverage

401(k)

Tuition reimbursement

Vacation & holidays

Job summary

Motion Industries in Saint George, UT is seeking a Customer Service Representative for an on-site, full-time role. You will accurately fulfill customer orders, handle inquiries, and support order entry and quotes.

The position involves price negotiation within set parameters, maintaining inventory awareness, and coordinating cost-effective shipping while partnering with Account Representatives to ensure customer satisfaction.

Qualifications

• Requires a reliable, organized approach with attention to detail.
• Strong written and verbal communication skills.
• Ability to multi-task and manage time effectively.
• Basic computer skills and use of business systems for product lookup.

Responsibilities

• Responds to basic customer inquiries, provides quotes and enters orders.
• Places customer orders by phone, email, fax, or in-person.
• Maintains relationships to drive repeat business and supports process improvements.
• Ensures inventory coverage and sources products from available inventories.
• Determines cost-effective shipping methods and coordinates with account reps.
• Expedites backorders and handles returns as needed.

Skills

Reliability

Communication

Multi-tasking

Computer skills

Education

High school diploma or GED

Job description

Motion Industries in Saint George, UT is seeking a Customer Service Representative for an on-site, full-time role. You will accurately fulfill customer orders, handle inquiries, and support order entry and quotes.

The position involves price negotiation within set parameters, maintaining inventory awareness, and coordinating cost-effective shipping while partnering with Account Representatives to ensure customer satisfaction.