Order & Customer Care Specialist

Growmark

Lakeland (FL)

In loco

USD 30.000 - 42.000

Tempo pieno

2 giorni fa

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Vantaggi offerti da questo lavoro

Health and safety-focused environment

Dynamic team-oriented atmosphere

Descrizione del lavoro

SEEDWAY, LLC, part of the GROWMARK system, seeks a Customer Service Representative in Lakeland, FL to ensure smooth order processing from start to finish. You’ll handle invoices, verify payments, and coordinate with warehouse staff to meet delivery deadlines.

The role requires 1–3 years of clerical experience, strong communication, and multitasking abilities; a valid driver's license is required. Join a health- and safety-focused, team-oriented environment.

Competenze

High school diploma or equivalent, with 1–3 years of clerical experience.
Strong organizational skills and attention to detail.
Ability to multitask and manage time effectively in a fast-paced environment.
Must have and maintain a valid driver’s license and satisfactory driving record.

Mansioni

Process and manage customer orders, print invoices, verify credit card transactions, and enter orders into JD Edwards.
Coordinate with warehouse and logistics teams to ensure timely delivery to customers.
Resolve order issues including delays, returns, exchanges, refunds, to ensure customer satisfaction.
Communicate with customers, salespersons, and others to answer questions and address complaints via phone, email, and WooCommerce notes.
Operate office equipment such as copiers, printers, and personal computers.