Optometry Front Desk Associate – Patient Care & Admin

Valid8 Financial, Inc.; Los Angeles (CA); On-site; USD 35,000 - 45,000; Full time

Job summary

Valid8 Financial, Inc. in Los Angeles is looking for a dedicated Front Desk Associate to enhance patient care and support the optometric practice. Responsibilities include greeting patients, scheduling appointments, managing records, and ensuring a positive workflow. Candidates should have a high school diploma, at least two years of customer service experience, and strong organizational and communication skills. Proficiency in Microsoft Office is required. This role is vital for maintaining the office's efficiency and exceptional patient care.

Qualifications

• Minimum of two years’ experience in customer service.
• Experience as a receptionist in an optometry office is a plus.

Responsibilities

• Greet patients and visitors professionally.
• Schedule and confirm appointments.
• Perform clerical duties such as data entry.
• Collect accurate demographics and insurance information.
• Ensure confidentiality and compliance with policies.

Skills

Organizational skills

Communication skills

Microsoft Office proficiency

Multitasking skills

Customer service experience

Education

High school diploma or equivalent

Job description

Valid8 Financial, Inc. in Los Angeles is looking for a dedicated Front Desk Associate to enhance patient care and support the optometric practice. Responsibilities include greeting patients, scheduling appointments, managing records, and ensuring a positive workflow. Candidates should have a high school diploma, at least two years of customer service experience, and strong organizational and communication skills. Proficiency in Microsoft Office is required. This role is vital for maintaining the office's efficiency and exceptional patient care.