Optometry Front Desk & Patient Experience Specialist

Santa Fe Springs Optometry; Santa Fe Springs (CA); On-site; USD 32,000 - 42,000; Full time

Job summary

Santa Fe Springs Optometry is seeking a Front Desk Associate to join their team in Santa Fe Springs, California. The ideal candidate will greet patients, manage appointments, process payments, and ensure a welcoming environment at the clinic.

This role is vital for providing excellent patient service and support, contributing to the clinic's mission of delivering sharp vision to the community.

Qualifications

• Strong communication skills with patients and coworkers.

Responsibilities

• Greet patients as they arrive.
• Check-in patients for their appointments.
• Collect and confirm patient information.
• Answer inbound phone calls / returning voicemails.
• Schedule, confirm, and cancel appointments.
• Process payments.
• Perform other administrative duties as assigned.

Skills

Effective communication with patients and coworkers

Job description

Santa Fe Springs Optometry is seeking a Front Desk Associate to join their team in Santa Fe Springs, California. The ideal candidate will greet patients, manage appointments, process payments, and ensure a welcoming environment at the clinic.

This role is vital for providing excellent patient service and support, contributing to the clinic's mission of delivering sharp vision to the community.