Optometric Technician: Patient-First Eye Exam Pro

Warby Parker; Westborough (MA); On-site; USD 22,000 - 30,000; Full time

Benefits offered by this job

Health, vision, and dental insurance

Retirement savings plan (401(k))

Paid holidays

Paid sick leave

Free eyewear

Employee Stock Purchase Plan

Parental leave

Job summary

Warby Parker in Westborough, MA is seeking an Optometric Technician to work closely with our optometrists, handling pre-testing, data collection, and training for contact lens insertion and removal. You will support high-volume eye exams in a bustling store environment, ensuring accurate records and patient satisfaction.

You will be a key liaison between doctor and patient, assist with bookings, and help maintain medical data integrity while upholding privacy and regulatory standards.

Qualifications

• Experience in a medical environment preferred.
• Optometric Technician training or CPOT certification is a plus.
• Ability to learn medical applications quickly.

Responsibilities

• Act as liaison between doctor and patient during eye exams.
• Conduct preliminary data collection (autorefraction, visual acuity, eye pressure).
• Support in-person and video-assisted eye exams.
• Provide training on contact lens insertion/removal.
• Assist with appointment flow and data recording.
• Maintain exam room cleanliness and restock supplies.
• Support store team and doctors as needed.

Skills

Patient care

Team player

Multitasking

Tech-savvy

Communication

Tools

EMR systems

Retinal cameras

Exam room equipment

G Suite

Job description

Warby Parker in Westborough, MA is seeking an Optometric Technician to work closely with our optometrists, handling pre-testing, data collection, and training for contact lens insertion and removal. You will support high-volume eye exams in a bustling store environment, ensuring accurate records and patient satisfaction.

You will be a key liaison between doctor and patient, assist with bookings, and help maintain medical data integrity while upholding privacy and regulatory standards.