Optometric Assistant & Patient Care Specialist

VisionWorks; Lancaster (Lancaster County); On-site; USD 21,000 - 32,000; Part time

Job summary

VisionWorks is seeking a Part-time Clinical Specialist/Optometric Assistant to support on-site and remote eye exams. You will prepare patients, conduct pre-exam tests, document results in EMR, and explain each step to patients while liaising with Optometrists.

The role includes assisting with remote exams, insurance preauthorizations, appointment scheduling, and maintaining a smooth patient flow. Prior optical/healthcare experience is preferred; training is provided.

Qualifications

• One (1) year of related experience.
• Optical or Healthcare background preferred.
• Medical office/business professionalism required.
• HS diploma, GED or equivalent related job experience.
• Training provided.

Responsibilities

• Register patients and collect medical history; document in EMR.
• Assist onsite doctor and explain preliminary tests to patients.
• Support remote eye exams, tests, and video conferencing.
• Transition patients to retail staff with doctor recommendations.
• Understand MVC plans and explain benefits to patients.
• Preauthorize insurance per SOPs.
• Schedule appointments and manage exam books with no-shows and cancellations.
• Maintain patient flow and assist with equipment and supplies.

Skills

Patient care

EMR

Communication

Team coordination

Education

High School Diploma

Tools

EMR software

Job description

VisionWorks is seeking a Part-time Clinical Specialist/Optometric Assistant to support on-site and remote eye exams. You will prepare patients, conduct pre-exam tests, document results in EMR, and explain each step to patients while liaising with Optometrists.

The role includes assisting with remote exams, insurance preauthorizations, appointment scheduling, and maintaining a smooth patient flow. Prior optical/healthcare experience is preferred; training is provided.