Optometric Assistant & Patient Care Specialist

LensCrafters; Arlington (TX); On-site; USD 32,000 - 42,000; Full time

Job summary

LensCrafters in Arlington, TX is seeking a Full-Time Optometric Technician to support the optometrist during eye exams, manage patient records, and maintain the contact lens area. You will greet patients, gather medical history, and ensure accurate data entry in the CIAO system.

This role requires strong customer service, organization, and communication skills, with attention to detail and the ability to work autonomously in a busy store environment. A commitment to patient care is essential.

Qualifications

• Minimum one year of strong customer service experience.
• Able to work autonomously in a fast-paced environment.
• Knowledge of HIPAA and handling patient records with care.

Responsibilities

• Greet patients promptly and professionally.
• Assist the optometrist during eye examinations and prepare patients.
• Review prescriptions and patient information with care, and ask clarifying questions when needed.
• Enter prescription and patient data accurately into the CIAO system.
• Maintain order in the contact lens room and inventory of supplies.
• Ensure a safe, clean work environment and assist in visual merchandising as needed.

Skills

Customer service

Leadership

Communication

Problem solving

Organization

Interpersonal skills

Autonomy

Office environment

Math skills

Education

High School diploma

Tools

CIAO system

Job description

LensCrafters in Arlington, TX is seeking a Full-Time Optometric Technician to support the optometrist during eye exams, manage patient records, and maintain the contact lens area. You will greet patients, gather medical history, and ensure accurate data entry in the CIAO system.

This role requires strong customer service, organization, and communication skills, with attention to detail and the ability to work autonomously in a busy store environment. A commitment to patient care is essential.