Optician I: Patient-Centric Frame Specialist

Keplr Vision; Waldorf (MD); On-site; USD 21,000 - 30,000; Full time

Job summary

Keplr Vision in Waldorf, MD seeks an Optician I to ensure top-quality patient care, educate clients on lens options, and support sales goals. You will manage eyewear inventory, interact with physicians, and assist with frame adjustments and insurance-related orders.

The role emphasizes excellent customer service, adaptability, and professional communication in a fast-paced optical office environment.

Qualifications

• Excellent customer service and personal presentation required.
• 0–3 years of experience in optician or relevant roles.
• Willing to learn and adapt in a fast-paced office.
• Strong organizational and multitasking abilities.
• Professional phone and office etiquette required.

Responsibilities

• Review physician prescriptions and orders based on medical charts.
• Educate patients on corrective lens options and lifestyle needs.
• Provide honest feedback on frame aesthetics.
• Achieve sales goals and quotas determined by office staff.
• Manage inventory of frames and contact lenses for variety and satisfaction.
• Communicate with physicians about prescriptions and eye-related issues.
• Perform adjustments and repairs of eyewear.
• Place optical orders with understanding of insurance benefits.

Skills

Customer service

Communication

Multitasking

Phone etiquette

Willing to train

Job description

Keplr Vision in Waldorf, MD seeks an Optician I to ensure top-quality patient care, educate clients on lens options, and support sales goals. You will manage eyewear inventory, interact with physicians, and assist with frame adjustments and insurance-related orders.

The role emphasizes excellent customer service, adaptability, and professional communication in a fast-paced optical office environment.