Optician I: Patient-Focused Eyewear Specialist

Keplr Vision; Acworth (GA); On-site; USD 32,000 - 45,000; Full time

Job summary

Keplr Vision in Acworth, GA is seeking an Optician I to ensure high-quality care for patients. You will review prescriptions, educate on lens options, and assist with frame choices while maintaining inventory and collaborating with physicians.

Ideal candidates have strong customer service, are coachable, and able to multitask in a fast-paced optical office. Training will be provided for optical procedures and insurance handling.

Qualifications

• Excellent customer service skills and professional presentation.
• 0-3 years of experience in a similar role preferred.
• We will train the right person for optical tasks and processes.

Responsibilities

• Review physician’s prescriptions and orders based on medical charts.
• Educate patients on corrective lens options and help choose based on medical needs and lifestyle.
• Provide honest but compassionate feedback about frame aesthetics.
• Achieve sales goals and quotas while addressing patients’ needs.
• Manage inventory of frames and contact lenses for variety and satisfaction.
• Communicate with physicians about prescriptions and eye-related issues.
• Perform adjustments and repairs of eyewear.
• Place optical orders with understanding of insurance benefits.

Skills

Customer service

Communication

Organizational skills

Multitasking

Coachable

Phone etiquette

Job description

Keplr Vision in Acworth, GA is seeking an Optician I to ensure high-quality care for patients. You will review prescriptions, educate on lens options, and assist with frame choices while maintaining inventory and collaborating with physicians.

Ideal candidates have strong customer service, are coachable, and able to multitask in a fast-paced optical office. Training will be provided for optical procedures and insurance handling.